We're very sorry if you've received an item which when you came to use it was
no good or if the item arrived damaged.
If this has spoiled your day, we can only apologise. We don't intentionally send
out faulty items, and neither do our suppliers deliberately send us items that
don't work.
In many cases, we can resolve problems quickly by simply exchanging the item.
Please contact us by email at sales@sparkleandshimmer.com with a brief outline
of the problem and we will get back to you. If it's Christmas or Easter, we do
not check emails on the day itself, but do on Boxing Day etc. Please avoid
using emotive terms, and keep to the facts of the problem so that we can resolve
it as quickly as possible. Please note that you will always get a quicker
response by email than telephone during holiday periods, as we answer emails
even when our warehouse is closed.
Kent Faux Tortoiseshell HEADHOG Cushioned Nylon Soft Ball Tipped BRUSH Head Hog£8.99
Kent Small Black Natural & Nylon Bristle Cushion HAIR BRUSH Midnight Ruby Hairbrush CSMS£23.99
Kent SMALL Radial CERAMIC Hair BRUSH Round Wooden Blow Drying Hairbrush PF11£11.99
Kent LARGE Radial CERAMIC Hair BRUSH Round Wooden Blow Drying Hairbrush PF13£14.49
Kent Maxi-Phat Medium Detangle Paddle BRUSH Nylon Ball Tip Wooden Hairbrush PF19£11.49
Kent Mega-Phine Large Taming Paddle BRUSH Nylon Ball Tip Wooden Hairbrush PF17£11.99
Kent Small Wood Natural Pure Bristle Baby HAIR BRUSH For Baby/Babies BA10£17.99
